Good Heart Technology
About Good Heart Technology
Good Heart Technology gives eligible nonprofits the kind of ongoing IT and cybersecurity support most businesses take for granted, without charging them for it. Based in Boise, this volunteer-run organization helps with cloud migrations, backups, phishing simulations, website maintenance, network help, and more, so nonprofit teams can spend less time wrestling with technology and more time on their mission. Its work is practical, specific, and built around the real needs of organizations that usually have to do more with less.
What sets Good Heart Technology apart is that it brings volunteer MSP experience into free, ongoing support for eligible nonprofits. It also builds free tools and guides, including the Nonprofit Tech Navigator and PDF Tools Portal, so teams can find help even when they are not in the middle of a tech project.
Programs
The concrete work this nonprofit runs. Each program may later become a fundable project.
Managed IT support
Ongoing IT management and maintenance for eligible nonprofits, delivered in an MSP-style model at no cost.
Cloud migrations
Planning, implementation support, and stabilization help for moves to Microsoft 365 or Google Workspace.
Phone systems
Help choosing, provisioning, and rolling out modern cloud-based calling and messaging systems.
Computer repair & optimization
Fixing, cleaning, and optimizing computers for nonprofit teams.
Network & Wi-Fi setup
Analyzing and improving wireless networks and connectivity.
Endpoint protection
Providing business-grade antivirus and endpoint protection solutions.
Web & DNS filtering
Blocking access to malicious, inappropriate, or non-productive websites through DNS-based filtering.
PC updates & asset management
Keeping computer assets visible, updated, and secure.
Security & compliance
Helping secure networks and cloud applications with security and compliance support.
Phishing simulation & security awareness training
Practice campaigns and follow-up coaching to help staff recognize suspicious messages.
SaaS backup for Google Workspace & Microsoft 365
Automated backup protection for email, files, calendars, and related cloud data.
WordPress website maintenance
Monthly technical maintenance, including updates, backups, security scans, and performance checks.
Nonprofit Web Tools
Free web-based tools for nonprofits, including resources such as a PDF editor and QR code generator.
Nonprofit Tech Navigator
A free curated resource with products, services, vendors, and guides for common nonprofit technology needs.
Consulting
Project-based and ongoing technology consulting to help nonprofits solve technical barriers.
About this work
In their own words — what they do, who it reaches, and what your dollars actually fund.
Mission
To empower nonprofits and marginalized populations with technology, enabling them to work smarter, focus on their mission, and create a greater impact.
Who they serve
Eligible nonprofits and marginalized populations.
Their impact
- $26,000+ worth of technology donated and configured
- $300,000+ labor value provided
- 350+ managed assets
- 2,200+ volunteer tech services hours
- 40+ nonprofit partners getting help with tech
How your donation helps
- Hardware for nonprofit partners
- Software for nonprofit partners
- Infrastructure for nonprofit partners
- Devices and peripherals
- Software licensing
- Cloud services
- Backups
- Managed IT and security support
Our story
Founded in 2019, Good Heart Technology is a volunteer-run Boise-based 501(c)(3) that brings nonprofits the kind of ongoing IT support businesses get, free of charge. Its volunteers draw on MSP experience, and donations help fund hardware and software for nonprofit partners.
Need help?
How someone in need can access Good Heart Technology’s services.
Eligible nonprofits can reach out on the contact page and describe which services they need. Free services are available to organizations with fewer than 50 paid staff and less than $2,000,000 in external funding per year, and discounted rates are available for organizations that do not qualify for free support.
Stories
The people behind the work.
Ways to help
Concrete needs and volunteer roles Good Heart Technology has shared.
Current needs
- Computers
- Monitors
- Flatscreen TVs
- Other devices from the Amazon Wishlist
Recognition & press
Partners & funders
Frequently asked questions
Common questions about this nonprofit and how its work happens.
What kinds of technology support are available for eligible nonprofits?
Eligible nonprofits can get managed IT support, cloud migrations, help with phone systems, computer repair and optimization, network and Wi-Fi setup, endpoint protection, DNS filtering, PC asset management, security and compliance support, phishing simulation, SaaS backups, WordPress maintenance, consulting, and nonprofit tools.
How does a nonprofit start working with Good Heart Tech?
A nonprofit reaches out, shares the services it needs, and Good Heart Tech reviews the organization to confirm fit and next steps.